Cookie Policy

The the-complainers.com website makes use of cookies. As clarified by the Privacy Guarantor in the FAQ of December 2018, available at www.garanteprivacy.it, cookies are "small text files" - made up of letters and numbers - "that sites visited by the user send to his terminal (usually to the browser), where they are stored in order to be then re-transmitted to the same sites the next time the same user visits". Cookies have the function of speeding up the analysis of web visits or of signalling when a specific site or part of a site is visited, as well as being able to distinguish between visitors in order to provide personalised content. Thanks to cookies, administrators can better understand the needs of site visitors and improve the user experience. Through cookies it is absolutely not possible to access any other information stored on the device accessing the site. Cookies cannot load code of any kind, carry viruses or malware and are not harmful to the user's terminal equipment.

Below you can find all the information on the cookies that are sent to the terminal equipment of visitors to the site the-complainers.com, and the necessary indications on how to manage your preferences in this regard.

User Consent
When you visit any page for the first time, you will see a brief information notice on the use of cookies. By closing this information using the appropriate button or clicking outside the banner that contains it, or by continuing to navigate, the user consents to our use of cookies in the manner described in this Cookie Policy. The site remembers the choice made by the user, so the short notice will not be repeated in subsequent links from the same device. However, you always have the option of revoking all or part of the consent you have already given. If you experience technical problems with the provision of consent, please contact us through the appropriate channels on this site so that we can provide you with assistance.

What types of COOKIES does {DOMINEE} use?
The use of cookies by the owner of this site, { COMPANY_NAME}, is set out in its Privacy Policy, which can be viewed at the top of this page. In order to enable the use of our site and the provision of our services, we make use of both so-called persistent cookies (i.e. cookies that are stored until they are manually deleted by the user or for which a long-term scheduled removal is foreseen) and so-called session cookies, which are not stored persistently on the visitor's computer and disappear when the browser is closed. We use different types of cookies - with specific functions - which we can classify as follows:

COOKIES issued by {DOMINEE}
a) technical / session and navigation cookies. They are indispensable for the proper functioning of our site and allow the user to navigate and view content. Their deactivation would lead to malfunctioning of the site. Generally, cookies of this type are necessary, for example, to keep a browsing session open or to allow the user to access restricted areas. Or they may temporarily remember texts entered when filling in a form, when returning to a previous page during the same session.

b) technical / functionality. They allow the user to make the most of the site's features and enjoy more comfortable navigation. The site functions ideally if these cookies are enabled; you can however decide not to allow their activation on your device. In general, for example, cookies of this type remember in which language the user prefers to view our content or remember (for a limited period) the items in the virtual shopping cart in the event that you close the session before completing your purchase.

c) technical / consent-related cookies. This cookie keeps track of the consent given by the user to the use of cookies on this site, so that on subsequent visits, the short cookie information and the request to give consent are not repeated.

THIRD PARTY COOKIES (issued by sites and services other than {DOMINEE})
As you browse this site you will receive both cookies from { COMPANY_NAME} and cookies from third party sites, which may set cookies on your device on our behalf in order to deliver the services they are providing. Third party cookies allow us to obtain more comprehensive surveys of your browsing habits. We use such cookies, for example, to collect information for advertising and content customisation purposes, as well as to compile statistics about the use of our site and to gauge your interest in our specific content or services. More detailed information about these cookies can be found in the following sections of this document and on the respective websites of the third parties in question.

a) Statistics. These are used to collect information about how users navigate our site. This information is analysed in aggregate form for statistical purposes only. They are not necessary, but are of great help to us to enable us to improve our content and services based on the information we obtain from the analysis of the statistics.

b) Profiling/advertising. These are used to present you with content, including advertising content, that is more suitable for you. They can also be used, for example, to limit the number of times that advertising content is offered or to help us evaluate the effectiveness of our advertising or advertising campaigns on our websites. They are not necessary, but allow us to offer you content closer to your interests.

the-complainers.com uses Google Analytics, a web traffic analysis service provided by Google, Inc., 1600 Amphitheatre Parkway - Mountain View - CA94043 USA, which uses cookies to collect and analyse in aggregate form information about users' browsing patterns. The information collected is processed by Google Analytics systems in order to produce reports for the administrators of the-complainers.com, who use them to verify the correct functioning of the services and, if necessary, the satisfaction rate of the contents proposed. If you would like more information on the policies applied by Google Inc. on the subject of data confidentiality, you can go to this address: https://www.google.it/intl/it/policies/privacy; to disable statistical cookies, thus preventing Google Analytics from collecting data on your browsing, you can download the appropriate component for deactivating Google Analytics which you can find here: https://tools.google.com/dlpage/gaoptout.

Advertising profiling and retargeting COOKIES (third party)
the-complainers.com uses specific cookies to manage its advertising campaigns. Cookies used to display targeted advertising to users who have previously visited this site are also issued. If you do not agree with the installation of cookies, you should configure your browser to disable the receipt of cookies or not use this site. However, if you disable cookies, the site or some of its functions may not function properly. To change the way cookies are used, to block the receipt of cookies or to delete cookies on your terminal device, simply go to your browser settings. Most browsers provide the possibility of accepting or rejecting all cookies or accepting only some cookies (e.g. from specific sites).

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