Shipping

DELIVERY TIME

 

THECOMPLAINERS processes orders in Milan, Italy, from Monday to Friday. Orders are processed the day following the order date, or the first available working day. Orders placed from Friday to Sunday will be processed the following Monday.

 

THECOMPLAINERS ships to Italy via GLS and worldwide via FEDEX. THECOMPLAINERS cannot be held responsible for shipment delays caused by weather conditions, customs controls or other circumstances beyond the control of THECOMPLAINERS.

Delivery for shipments to Italy is expected within 1-3 working days.

Delivery for shipments to the European Union is expected within 2-4 working days.

Delivery for shipments to all countries outside the European Union is expected within 3-6 working days.

 

SHIPPING FEES

 

Below are the estimated shipping costs for each geographical area.

Please note that in the event that, for any reason, a package is not picked up by the customer, the shipping costs and any customs duties related to the AUTOMATIC return of GLS or FEDEX to the sender THECOMPLAINERS are deducted / withheld from the refund due .

 

ITALY:

Shipping is free

 

EUROPEAN COUNTRIES:

SHIPPING COSTS: € 20. Shipping is free for orders over € 200

 

Countries included: European Union member countries Austria, France, Germany, Monaco, Slovenia, Belgium, Luxembourg, Netherlands, Portugal, Spain, Liechtenstein

 

EUROPEAN COUNTRIES:

SHIPPING COSTS: € 25. Shipping is free for orders over € 200

 

Countries included: European Union member countries Bulgaria, Czech Republic, Hungary, Poland, Romania, Slovenia, Croatia, Denmark, Estonia, Finland, Greece, Ireland, Lithuania, Sweden, Latvia.

 

EUROPEAN COUNTRIES:

SHIPPING COSTS: € 35. Shipping is free for orders over € 200

 

Countries included: European Union member countries Albania, Andorra, Belarus, Bosnia, Cyprus, Gibraltar, Iceland, Macedonia, Malta, Moldova, Montenegro, Norway, Serbia, Turkey, Ukraine.

 

UK

SHIPPING COSTS: € 25.

 

UNITED STATES and CANADA:

The prices shown on the website for the United States of America are inclusive of VAT.

SHIPPING COSTS: € 25.

 

RUSSIA

SHIPPING COSTS: € 35.

 

REST OF THE WORLD:

SHIPPING COSTS: € 35.

 

Customers are informed that any customs duties and import taxes are charged to the customer. The relative amount is to be paid to the courier in the manner indicated by the courier.